Staying connected with your consumer is one of the most important relationships you will have in the loan servicing business.
SkyLight provides you multiple methods to keep this relationship enforced and effective. Whether it is by phone, VOIP, text messaging, email or hard copy letters from our extensive template offering, stating connected with your consumer will increase your probability of success.
SkyLight provides a vast number of letter templates for your use. Use as is, modify for your particular need or create your own, SkyLight provides you a very comprehensive letter management module.
Templates created to use double window envelopes to eliminate the need for labels.
Over 150 databased linked fields for auto-completion of your letter
Print on the fly or "order" for automatic preparation
Set business rules for automatic ordering to eliminate user efforts
Full audit tracking of letters ordered and printed
Ability to store and launch emails directly from the accounts workdesk.
Select the cell phone and immediately stay in touch with instant messaging.
CELL AND LANDLINES
Using Voice over IP (VOIP), select either landline or cell phone numbers from the account directly to reach out and touch someone.